Data we collect
We collect account identifiers, contact data, order history, delivery preferences, payment profile metadata, and device/session data.
We may collect personalization inputs, quiz answers, budget settings, recurring cart preferences, and customer support communications.
We do not intentionally collect sensitive data unless you provide it for a supported use case and applicable law allows processing.
How we use data
Data is used to provide core service functions, including identity verification, order processing, fraud prevention, and delivery execution.
We use profile and preference signals to personalize ready carts, substitution suggestions, and product recommendations.
We may use aggregated or de-identified data for service optimization, analytics, reliability monitoring, and legal compliance.
Sharing and disclosure
We may share data with service providers that process payments, logistics, analytics, communications, and fraud/security operations.
We may disclose data when required by law, court order, lawful process, or to protect rights, safety, and platform integrity.
We do not authorize third parties to resell your personal data acquired through our services.
Data security and retention
We apply layered administrative, technical, and organizational safeguards, including access controls, monitoring, and environment separation.
Retention periods are based on legal obligations, fraud-prevention needs, transaction lifecycle, and operational necessity.
When data is no longer needed, we delete, anonymize, or aggregate it in accordance with our Data Retention Policy.
Your rights and controls
Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing.
You may manage language, currency, recommendation preferences, and communication settings from your account profile where available.
Privacy requests can be submitted through support channels and are processed with verification controls to protect account security.